Patient Advocacy Suite | Healthcare Advocate Services | Unblock Health

It's time to unblock health

Break down the barriers to patient-directed access with tools built on 25+ years of patient advocacy

Real-time access to health information

Provide patients with the info they need, when they need it. And meet the demands of participatory medicine, shared decision-making, and patient consumerism.

Reduce administrative burden

Address questions and give real-time updates with asynchronous messaging between patients and HIM professionals.

Build trust and transparency

Boost satisfaction scores and decrease friction with greater process transparency for patients.

Improve data quality and reduce errors

Give patients simple workflows to request records—free from the errors and omissions of manual processes

Be an advocate for patients

Empower patients to play a strong role in their care journey and help them avoid common friction points.

Improve patient satisfaction & brand reputation

Pinpoint the weaknesses in your workflows to create better coordination and health outcomes.

Support your HIM professionals

Access a professional peer community to address your team’s questions, needs, and experiences.

Who benefits from better patient-directed access?

Take a look at the questions below.

Anything sound familiar?

Health Information Management professionals (HIMs)

Does your organization embrace and comply with regulatory mandates?
Do you know the organizational barriers patients face when accessing their info?
Does your team have a strategy to support patient-directed access?
Do you still process hand-written or faxed addendum requests?

Office of Patient Experience

Does poor coordination harm patient outcomes and satisfaction?
Do access delays diminish HCAPS scores or facility and caregiver reputations?
Would easier online access attract patients to receive care from your organization?

Health Information Exchanges (HIEs) & Qualified Health Information Networks (QHINs)

Is supporting patient-directed access a priority for your organization?
Do you lack subject matter expertise about individual access services?
Are you ready for a streamlined approach to getting patients the info they need?

Patients, carepartners, caregivers, advocates

Are you facing a life-altering diagnosis without fast access to your medical information?
Does “information blocking” hinder your understanding and care decisions?
Do you need to correct an error or omission in your medical record?